Blooms Florist — Florist in Taree

Reviews of Blooms Florist

• John

  Added 2016.10.07

  She spoke to the recipient of the flowers on Saturday – who did not receive them - they had not been delivered, even though she was home all day Friday.
• Blake

  Added 2016.09.06

  Terrible terrible service, unreliable and unprofessional. I will never use this florist again.
• Cameron

  Added 2016.08.06

  I am appalled at the service you gave to my elderly mother today.
• Abigail

  Added 2016.07.21

  I would give a no star rating if it were possible. Paid $100 for a delivery of beautiful roses in a glass vase to be delivered before noon. The flowers did not arrive by 1pm so called and was advised the courier had picked them up at 10am and so should expect them soon and she would follow up and call back. An hour later, having not heard back, tried calling again only to get an answering machine. Again, no return call. Drove to the shop to discuss and was told the original courier could not be contacted so another arrangement had been made and shipped off with a different courier and the recipient should have the flowers now. Advised the girl I had just left the home and the flowers had still not arrived. She said she would follow up yet again. At no time did I recieve an apology for the problems encountered. The final upshot is the flowers were finally delivered about 5.30pm and contained only 3 roses surrounded by a bunch of rubbish flowers which I assume were the remants of the days flowers. I am absolutely appalled and distressed that I paid $100 for something I could have bought from Safeway a third of the cost.
• Alex

  Added 2016.02.23

  This morning I had to call up and ask why the flowers were not delivered and the excuse was poor. I was told the shop where the flowers were to be delivered to across the road was closed when they went over a little before 5pm and it was most definitely not as it closes at 5:30pm Very very very disappointed. It is just lucky the flowers were not for someone's birthday or anniversary.
• Isaiah

  Added 2015.11.07

  She had purchased a flower arrangement in a town hundreds of km’s from Taree, to be delivered through Interflora. Unfortunately, it ended up being your store who was to make the arrangement & deliver it. She placed the order last Friday morning & was assured that the flowers would be delivered by 6pm the same day.
• Abigail

  Added 2015.05.19

  Did not deliver. Did not return phone calls. Very upsetting, very poor customer relations, hopeless service. I would actually give no star rating if able!
• William

  Added 2015.02.18

  Head office of Interflora advised my mum that you had said that the flower arrangement would be delivered today, with an apology note & some chocolates. The flowers did in fact end up being delivered today but there was no apology note & no chocolates. You people don’t seem to be able to keep to your word.
• Isaiah

  Added 2015.02.05

  Also this shop does not close at 5:30pm despite what is advertised on google.
• Sebastian

  Added 2014.11.19

  Today my mum phoned the store where she purchased the flowers through Interflora, who were shocked to hear that the flowers were not delivered. That store was not able to contact you – could not get an answer on the phone, left messages, but no-one returned any of their calls. So after x amount of hours of not hearing anything, my mum phoned you herself and I am utterly disgusted in the way you spoke to her and the way you treated her!!! She was told that the situation would be looked into, but basically that it was NONE OF HER BUSINESS!!!! Excuse me?!?!? She is the paying customer, why is it none of her business? She has the right to know what is going on with the flowers she paid for that had not been delivered! She got absolutely nowhere with you, as all you offered was that you would look into the matter. Wow, no apology, no being sympathetic, nice or polite, just absolutely disgusting treatment to an elderly lady who had purchased the flowers for her sister-in-law who had just lost her husband, who is my mother’s brother! Well done!! Shame on you and your atrocious customer service!!
• Christian

  Added 2014.09.06

  She was so upset that she then called Interflora head office, who were absolutely marvelous in helping her to get the matter sorted. They had already received a notification/complaint from the purchasing store that the flowers ordered & paid for were not delivered. They said they would look into it & get back to her. They eventually got back to her with your very poor excuse that the courier tried to deliver then on Friday at 2pm, but no-one was home – ummmm yes, there was someone home, and she was there all day! You supposedly don’t know what then happened to the flowers. The courier didn’t bring them back to you, and he didn’t deliver them. So it seems that flowers just tend to disappear into thin air without a trace? If that is the case, perhaps you need to be getting a different courier & having a good word to the one who supposedly tried to deliver them! But it seems to me that there was no flower arrangement made or attempted to be delivered in the first place!!
• Jesse

  Added 2014.06.23

  This review is on behalf of my elderly mother who does not have internet access.
• Ethan

  Added 2014.03.19

  Just absolutely appalling and disgusting treatment of customers!! Shame on you for the way you treated my mum & from the reviews that I have read, she is not the only one who has been treated this way by your store!
• Justin

  Added 2013.11.17

  I called and placed an order for same day delivery early yesterday morning; the delivery address was literally across the road from the florist. Although the florist at Blooms confirmed that it would be delivered that day, they were NOT.
• Jesse

  Added 2013.09.09

  Absolutely fantastic. The best florist I have ever used. Can organise anything from a $15 gift to a wedding. Are always organised, quick and have the best service. Wouldnt use anyone else
• Samuel

  Added 2013.08.29

  would give 0 stars or even minus if possible!